Return Policy

Refund Eligibility

We want you to be satisfied with your course purchase. If you are not happy with your enrollment, you may be eligible for a refund under the following conditions:

  • Refund requests must be submitted within 30 days of purchase
  • You have completed less than 25% of the course content
  • The refund request is submitted through our official contact channels
  • You have not previously received a refund for the same course

Refund Process

To request a refund:

  1. Contact our support team via email or phone
  2. Provide your order number and reason for the refund request
  3. Our team will review your request within 5-7 business days
  4. If approved, the refund will be processed to your original payment method
  5. Refunds typically appear in your account within 10-14 business days

Non-Refundable Items

The following are not eligible for refunds:

  • Courses completed more than 25%
  • Refund requests submitted after 30 days from purchase
  • Certificates of completion that have been issued
  • Bundled course packages where one course has been completed

Course Access After Refund

If your refund is approved, your access to the course materials will be revoked immediately. You will no longer be able to view course content, download materials, or access course certificates.

Special Circumstances

We understand that special circumstances may arise. If you experience technical issues that prevent you from accessing course content, or if there are errors in the course materials, please contact us immediately. We will work with you to resolve these issues or provide appropriate compensation.

Disputes

If you are not satisfied with the resolution of your refund request, you may contact us to discuss your concerns. We are committed to finding fair solutions for all parties involved.

Changes to This Policy

We reserve the right to modify this Return Policy at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after changes are posted constitutes acceptance of the modified policy.

Contact Us

For refund requests or questions about this policy, please contact us at:

Email: talk@shefrealzunie.world
Phone: +1 (512) 693-7948
Address: 2021 Guadalupe St #260, Austin, TX 78705, United States

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